About Us

Introduction of Company

Cool Banff Tours & Transportation is a brand offered by Canadian Forever Travel Inc., which was founded in 2017.

Canadian Forever Travel Inc. is a reputable travel company based in the city of Calgary, Canada, renowned for its commitment to providing exceptional travel experiences.

With a focus on quality service, innovation, and customer satisfaction, Canadian Forever Travel Inc. offers a wide range of travel services, including tours, transportation, and vacation packages.

With a dedicated team of professionals and a passion for exploration, Canadian Forever Travel Inc. strives to create unforgettable journeys for travelers seeking adventure, relaxation, and cultural enrichment.

Moraine Lake and Lake Louise Shared Transfer

Morain Lake Sunrise Trip

Private Transfer Service

Shared & Private Tours

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Cancellation Policy for Moraine Lake & Lake Louise shared transfer and sunrise trips

  • To receive a full refund, please cancel at least 48 hours before the start time of the experience. Cancellations made less than 48 hours in advance will not be refunded.
  • Additionally, any changes requested within 24 hours of the start time will not be accepted. Changes to the reservation, including pick-up/drop-off locations, date, or time, are dependent on availability.
  • Failure to cancel a reservation or a no-show will result in no refund.
  • All changes or cancellations must be communicated via email. Verbal requests will not be accepted.
  • Cancellations and refunds will be processed within 1-7 business days.

This service is weather-dependent. In the event of cancellation due to inclement weather, you will have the option to reschedule for another date or receive a full refund.

Cool Banff Tours & Transportation reserves the right to modify or cancel scheduled transfer or trip services in unforeseen circumstances. If we cancel, you will receive a refund. Cool Banff Tours & Transportation cannot be held responsible for any injuries, losses, or damages resulting from such circumstances.

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Cancellation policy for all private transfer and tours

The following terms apply to cancellations and changes:

  • Decrease the number of participants within the same booking

  • Cancel the entire booking

  • Amend the itinerary

  • Adjust the departure date while retaining the same itinerary

  • Increase the number of travelers in the itinerary (Subject to resource availability corresponding to the itinerary dates)

  • Modify the name of a traveler on the itinerary.

  1. No refunds are applicable for changes or cancellations to an entire booking, including activities, meals, tickets, pre-paid items, within 7 days of departure.
  2. No alterations can be made within 7 days before departure.
  3. A service fee of CAD$50 per change per booking is applicable for changes or cancellations made more than 7 days before departure.
  4. When amending your booking, you may incur additional costs, penalties, or service fees due to resource circumstances.
  5. In the event of cancellation or modification, bank wire fees, merchandise fees, credit card service fees, etc., will be deducted from your refund.
  6. Accommodation cancellations or changes require 31 days notice without penalty.
  7. All changes or cancellations must be communicated via email. Verbal requests will not be accepted.
  8. Cancellations and refunds will be processed within 1-7 business days.

This service is weather-dependent. In the event of cancellation due to inclement weather, you will have the option to reschedule for another date or receive a full refund.

Cool Banff Tours & Transportation reserves the right to modify or cancel scheduled transfer, trip, and tour services in unforeseen circumstances. If we cancel, you will receive a refund. Cool Banff Tours & Transportation cannot be held responsible for any injuries, losses, or damages resulting from such circumstances.

Our Fleet